Manda Philpott
The wearer of many hats
Auckland, New Zealand
Frequently Asked Questions
Everything You Need to Know
Do you have any questions about how I operate? Below I’ve listed the answers to some of our most frequently asked questions. If you have any additional inquiries, please get in touch with me today.
What skill sets does my Virtual Assistant have?
I possess a wide range of expertise and skills here. I have a mentor and a network of people I can call upon to collaborate with. I am always looking for ways to up skill and expand my knowledge and resources. I enjoy taking on challenges and learning new things.
Will I meet my Virtual Assistant in person?
Outsourced VA does offer the option of meeting with clients in person ( if you are in the Auckland Region). I also offer the option of having a Zoom meeting. At Outsourced VA I believe it is beneficial to both Virtual Assistants and the client to meet, and discuss the tasks face to face. Both parties then have a clear understanding of the expectations.
Why do I pay for a service first - without discussing my requirements?
The reason for this - is to ensure I get paid for the work I do. The initial cost is like a "down payment" or a Retainer Fee. I will make contact within 24 hours of receiving notice of payment for the Retainer Fee. From there we will discuss in further your requirements for the project, and a quote will be given. If it's all agreed, a contract will be drawn up, and work will commence. If no agreement can be reached, and work will not go ahead - I will refund the FULL Retainer Fee.
If you can’t find the answers you’re looking for, please don’t hesitate to get in touch.